Toll-free: 1-800-956-8000, choose option 5
Mon.–Thurs.: 8 a.m.–5:30 p.m. PT, except holidays
Fri.: 8 a.m.–4:30 p.m. PT, except holidays
After hours, please leave a message. We'll return your call the next business day.
We offer free services to help you communicate with us. Such as, letters in other languages, large print and sign language interpreters. You also can ask for an interpreter.
If you are sight impaired, we will talk through any written material. If you have speech or hearing problems and use TTY, please call 711. If you have any questions, please contact Customer Service.
Our primary care doctors' offices are evaluated to make sure they are usable (handicapped accessible) by members with disabilities.