How can I start seeing an Optum doctor?
If you want to see one of our primary care doctors, there are two steps you need to take.
Call your health plan. (There should be a phone number on your plan member ID card.) Ask if the plan includes Optum doctors in its network.
If you need to find an Optum primary care doctor, use the "Find a doctor" tool above. Or give us a call. You can reach customer service toll-free at:
1-800-956-8000, choose option 5
Mon.–Thurs.: 8:00 a.m.–5:30 p.m. PDT, except holidays
Fri.: 8:00 a.m.–4:30 p.m. PDT, except holidays